FAQ’s

Payment ways:

We provide for you different ways of payment like: payment gateway, Keynet, cash on delivery, online payment through a link and, you can visit the nearest store.

Delivery Service:

We try our best to deliver your order in fastest time in Kuwait. within one hour or little more.

 

Items:

We are very keen on providing the original items with the highest quality in Kuwait.

Exchange & Cancellation policy

You can exchange or cancel your order easily that in case you have not receive your order yet. But, if you already received the order, you should ask for exchange or cancellation within 15 days from the delivery date otherwise, we might not be able to accept your request. And, you will pay for the delivery fees that the delivery company collect. 

The vape items and e-cigs are personal items that’s why, if you opened the pack or used the device, we will not be able to exchange or cancel it. 

If you have any question or inquiry about the items, please visit our social media channels to see videos about the items and how to use it.

 

Terms of buying from vapegatekw.com

As per the Kuwaiti law, your age should be +21.